Description: Star Quality Hospitality by Monica Or Estimated delivery 4-14 business days Format Paperback Condition Brand New Description Running an independent hospitality business is complex, whether its a hotel or restaurant, and mistakes will cost you money – or your reputation. Publisher Description Avoid the most common mistakes made by hospitality owners and managers. Running an independent hospitality business is complex, whether its a hotel or restaurant, and mistakes will cost you money – or your reputation. Star Quality Hospitality will give you the key to running a safe and profitable establishment.Covering everything from the culture and structure of your business and operational solutions to common problems, to looking after your staff and wowing your guests, this book provides clear guidance and solutions to produce optimum results and improve profitability.Understand how to:• Take the next step in your hospitality journey• Develop and implement your business strategy• Select the right suppliers, keep your staff engaged and make every guest an advocate for your business• Evaluate and act on key industry trends• Measure your business success to remain profitable Author Biography As the founder of the Star Quality Hospitality Consultancy, Monica Or is passionate about assisting independent hospitality owners and managers to run successful businesses which will result in memorable experiences for all of their guests. She is a Fellow for the Institute of Hospitality and has spoken at hotel conferences across the globe. Website: Details ISBN 1781338132 ISBN-13 9781781338131 Title Star Quality Hospitality Author Monica Or Format Paperback Year 2023 Pages 188 Edition 2nd Publisher Rethink Press GE_Item_ID:151603747; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 18.59 USD
Location: Calgary, Alberta
End Time: 2024-09-25T03:39:04.000Z
Shipping Cost: 0 USD
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9781781338131
Type: NA
Publication Name: NA
Edition: 2
Book Title: Star Quality Hospitality : the Key to a Successful Hospitality Business
Number of Pages: 188 Pages
Language: English
Publisher: Rethink Press, The Limited
Item Height: 0.5 in
Topic: Industries / Hospitality, Travel & Tourism, Development / Business Development, Facility Management
Publication Year: 2023
Features: New Edition
Genre: Business & Economics
Item Weight: 7.2 Oz
Item Length: 8.5 in
Author: Monica or
Item Width: 5.5 in
Format: Trade Paperback