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Book Title: Service Quality Improvement : The Customer Satisfaction Strategy
Number of Pages: 380 Pages
Publication Name: Service Quality Improvement : the Customer Satisfaction Strategy for Health Care
Language: English
Publisher: Wiley & Sons, Incorporated, John
Item Height: 1.3 in
Subject: Customer Relations, Physician & Patient, Health Care Issues
Publication Year: 1993
Item Weight: 31.3 Oz
Type: Textbook
Subject Area: Health & Fitness, Business & Economics, Medical
Item Length: 11 in
Author: Wendy Leebov, Gail Scott
Series: JB Aha Press Ser.
Item Width: 5.1 in
Format: Trade Paperback
